• Manage Healthcare and Life insurance business, ensuring they are processed efficiently, accurately, and in accordance with policy terms and legal requirements.
• Interact extensively with various parties (Insurers; Loss adjuster, TPA…) involved in the client servicing process.
• Collaborate with the BD team to support, maintenance, strengthen the relationship with clients.
• Analyze performance reports to identify areas for improvement and make recommendations to clients.
• Ensure that business issues are handled in compliance with company policies, procedures, and relevant legal and regulatory frameworks.
• Lead, mentor, and motivate a team of account handlers, providing training and support to ensure high performance and adherence to established processes and standards.
• Provide technical guidance to staff on insurance products, claim and underwriting guidelines.
• Manage all aspects of the day-to-day operations of Health care and Life Insurance BD team.
• Conduct annual plan and budget preparation under guidance provided by leadership.
• Do weekly and monthly reports to direct managers.
• Other tasks as assigned.

1. Education: Bachelor’s degree or higher in business administration, or a related field.
2. Experience: Having more than 5 years insurance experience, with a focus on life/ healthcare insurance.
3. Skills:
• Excellent communication and interpersonal skills.
• Well communication in English.
• Sound negotiation and problem-solving capabilities.
• Fluent in insurance process, including negotiation, reserving, and liabilities.
• Training skills.
4. Language: Fluent in English.