– Be responsible to follow up all order information from customers in domestic. Direct and controls receipt of orders and their release delivery order to warehouse.
– Providing help and advice to customers using your organization’s products or services.
– Communicating courteously with customers. Investigating and solving customers’ problems, which may be complex or long standing problems. Handling customer complaints or any major incidents
– Making schedule for domestic delivery activities daily as shipping by truck, air and sea
– Checking all necessary shipping documents (PO, Delivery Note, Commercial Invoice, Packing List, CO, COA…) to ensure that documents meet the requirements of customs regulation
– To co-ordinate with other departments to make sure the delivery is on schedule.
– Other tasks as assigned by Logistics Assistance Manager and/or SM/Factory Deputy General Director

– Working hours: 8h~17h

– Bonus 2 times/year (Aug & Dec), at least 1 month salary

– Bus stop:

• Hà Nội: BigC Thăng Long, 222 Trần Duy Hưng, Trung Hòa, Cầu Giấy
• Hải Phòng: Sảnh trước Parkson, Lê Hồng Phong (chỗ đài phun nước) nay đổi thành Lạc Hồng

– Qualification: Bachelor Degree
– Experience: 2-3 years