QUALITY CONTROL
– Assist in developing quality manuals for QAC function.
– Assist in developing mechanism for day to day quality verification of plant operation (including packing material check, filling process..etc) with respect to technical requirement and legal consideration.
– Consult superior making a decision to solve issues arise on site timely.
– Assist to identify HSE, quality risks and have an appropriate control/corrective action.
– Suggestion idea to improve the quality control system.

QUALITY COMPLAINTS HANDLING
– Internal trouble: Conduct meeting with related parties to investigate root cause, assist in developing mechanism for registration of internal quality complaints. Track closure of complaints. Implement mechanism to avoid recurrence.
– Customer Complaints: Support superior in customer complaint handling and management for the site. Coordinate with area owners for prompt investigation and corrective preventive action.

SUPPORT ISO SYSTEM
– Assist superior for implementation & certification of the site as per the requirement of ISO system (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018).
– Prepare for making any changes to the ISO system documents.
– Support to other teams to complete common target of the department.
– Assist for planning/ execution of internal/external audits pertaining to ISO system or Customer audit.
– Collect data and report to superior proper root cause analysis on audit deviations & corrective/preventive action by the area owner & corrective/preventive action for QAC function.
– Assist in making management review reports/ periodic reports.

STATISTICAL PROCESS CONTROL
– Collect data for quality critical parameters for key identified products/process lines /packaging material line. Use the data for statistical evaluation and take necessary steps to reduce loses due to production inefficiency.

CONTINUOUS PROCESS IMPROVEMENT
– Consider to process improvement about HSE, Quality, 5S.etc and save cost.
– Assist in developing ways to improve processes.
– Identify & develop a mechanism to monitor various key performance indicators for the QAC function & report as per stipulated timeline.
– Assist in communicating and implementing the process improvement initiative.

TEAM WORK
– Encourage and motivate team members.
– Training/instruction for team members work follow SOP, company regulations.,etc.
– Guide team members on departmental issues, resolve escalated conflicts if any.
– Work follow requirement of superior.

Qualification:
– Bachelor of Engineer / Diploma

Experience:
– Have experience/understanding on the field of HSE, Quality control, or Production
– Have experience on ISO system is appreciated (ISO 9001, ISO 14001, ISO 45001)
– Have experience on environment management

Other attributes:
– Good English communication is appreciated
– Office computer skill
– Hard working and eager to learn
– Have team work skill Understanding on 5S
– Have team work skill