Job House’s Client is the large Japanese medical equipment trading company

1. Complaint Handling
– Handle and take follow-up actions for all complaints from customers about the products’ quality until the closure.
– Ensure the safety for users and patients, compliance with local regulation for traceability and post market surveillance, and the process and procedure followed by the directions.
2. Field Corrective Action:
– Take the proper actions of remedial measures for affected products, including repairing, recalling or replacing the products.
– Ensure the safety for users and patients, compliance with local regulation for traceability and post market surveillance and the process and procedures followed by the directions.
3. Quality Management System
– Create SOPs for QMS. QMS includes SOPs for Complaint Handling procedure / Adverse Event reporting / Training / FCA / Documents Control / Management review / CAPA / Quality Policy / Internal Audit.
4. Reports & Meeting
– Request and follow up other members to submit other reports related to QA on time and without mistake.
5. Others
– Other tasks assigned by Line Managers

• Competitive salary, monthly gasoline allowances and telephone allowances
• Health Care Insurance Package, Annual Health Checkup
• Team-building activities, events

• Bachelor degree or above
• Knowledge in Quality assurance on medical devices & Management
• 1-2 years’ experience
• PDCA skill
• Communication skill
• Teamwork skill
• Fluently speaking in English
• Computer’s skill (Word, Excel, PPT)
• Integrity, Empathy, Long-term View, Agility, Unity
• Experience in the medical field is preferred